I have attempted the basic printer driver and also meet with the same results. I have attempted to remove the print driver, however only the online help appears in the Control Panel Uninstall Software tool, not the full printer and driver. If I run the hp printer doctor application it says - no printer installed and it attempts to install - and I get the same result- it appears to finish but never actually installs the printer. I attempt to get the driver at HP and install, and for some reason it skips any settings including the find the printer step and says installed. I can pop up the tiny HP utility and scan from the desktop but the user wants to scan at the device and select to scan to this computer (one of two in the office). The built in Windows 10 drivers do allow me to find and print to the device, however the user wants to scan from the device to the computer.Īha - no problem I say. There is a HP 8600 Officejet (n911A) that is existing in the office connected via network connection. I have an odd issue that is causing me to pull out what little bit of hair I have left.Ĭomputer is a Windows 10 HP, new deployment small form factor I7, SSD, very nice fast machine. Please click “ Accept as Solution” if you feel my post solved your issue, it will help others find the solution.Greetings all. Now, download and install the full-featured software from here. If you see it Click on it and click Remove at the bottomġ1) Select Apply and Ok on the Print Server Properties windows (Note: there is a space in between “printui.exe”ĩ) Look for the HP Printer driver. If you see it listed right-click on it and choose ‘Delete’ or ‘Remove Device’Ħ) Open up the run command with the “Windows key + R” key combo.ħ) Type printui.exe /s and click Ok. Follow the steps below-ġ) In Windows, search for and open Programs and featuresĤ) In Windows, search for and open Devices and printersĥ) In the Devices and Printers windows look for your HP printer. Now uninstall and reinstall the printer driver. Go to services again - Start the print spooler. Now again open "Run" - Type “spool” and ok - Go to PRINTERS folder - delete everything in that folder. Type "services.msc" to get Services – Go to “Print spooler” – Right-click and “Stop” the service. Press “Windows key” + “r” to get the “Run” window. Restart the print spooler and try uninstalling the drivers. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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